Business terms and conditions set out the rights and responsibilities of each party when entering into a transaction. Business terms and conditions are essential as they not only protect your business when a problem arises, but also minimise the likelihood of a dispute arising with a customer.
Business terms and conditions will differ depending on the type of business you run.
- An ecommerce business or online store will require sales terms and conditions. These terms and conditions would generally be provided online through a clickwrap (click and accept) agreement.
- A business that provides services will need a client agreement or service terms which set out the terms under which it will provide its services to customers.
- A marketplace business will need a set of marketplace terms and conditions which set out its relationship with its suppliers and customers, as well as any relationships between the two.
- A software-as-a-service (SaaS) business requires a specific set of SaaS terms and conditions.